Inform survey highlights deficiencies in IT provision

Inform building

Bad experiences with new IT systems and budget constraints are hindering the introduction of more digitalisation in logistics for the automotive sector, according to a survey carried out by optimisation software expert, Inform.

“At least one in three [respondents] has had negative experiences with implementing an IT system in the past and is wary of new software solutions as a result,” suggested the survey of 100 automotive logistics providers.

Up to 60% of those who replied said financial factors, such as a restricted IT budget, had delayed IT updates.

The research showed 24% of respondents were working with software introduced more than 11 years ago, while more than 90% said there were limitations with the systems they used. Among the weaknesses identified were a lack of user-friendliness (cited by 47% of participants), system restrictions with data collection and evaluation (42%), and a lack of future viability (33%).

The survey also found that two-thirds of operators in the automotive sector still

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